Customer Associate - Georgetown

Company: Qualfon Guyana Inc
Your Application: You have not applied yet
Location: Georgetown, Guyana
Employer Email: *********@*******.com (View email)
Our Qualfon Mission:

Our mission is to be the Best and make each person?s life better to pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

Further your education and earn a college degree through our Qualfon University scholarship program

FREE access to personal and professional support through the Qualfon care coaches

Company computer provided while working with us

Set work schedules

Medical, dental benefits, vision, and life & accident insurance for full-time employees

Opportunities to earn additional income through incentives

Paid time off

We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values

What skills will you need:

1 -2 years of customer service experience, preferred but not required

Proven proficiency with data entry, computer applications, Windows environment, and accessing the internet and e-mail

Excellent verbal and written communication skills. Must have a pleasant speaking voice, good articulation, annunciation, and clear diction.

Strong multi-tasking skills: in this role you will need to actively listen

Must be highly organized and flexible, as well as able to work independently and in a self-directed manner

Actividades a realizar:
What will you be doing:

Respond to customer inquiries via inbound and outbound service; telephone interactions to address a variety of customer inquiries in a consistently polite manner

Processing payments, cancellations, resolving billing issues and inquiries. Handle customer inquiries in a consistently polite, professional, and efficient manner as measured by customer
feedback scores

Follow scripting to promote recurring payments and self-service options

Strong capacity to retain information

Aptitude to deliver on all customer requests/concerns with a friendly and professional demeanor.

Enjoy working in a fast-paced and, at times, hectic environment while maintaining a professional attitude

Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance

At ease with multi-tasking in several computer applications at once while holding a conversation with a customer


New and improve pay structure with monthly bonus

Shift differentials (morning, mid and evening)

Opportunities to earn more with our Employee Referral Bonus program

Free Transportation for late shifts

Career advancement opportunities in various fields

Yearly merit increase

Health Insurance

Maternal Care

Continuous training and development at all levels

Free accredited higher education programs through Qualfon University

Opportunities to volunteer with your co-workers

Numerous Fun@work clubs

On site non-denominational chapel

Hiring Immediately! 

Job Type: Full-time- Hiring Immediately

Salary: $347 GYD


8 hour shifts

5 days a week

Supplemental pay types:

Monthly Bonus pay

Work Day: Full Time
Employment type: Permanent Job
Salary: GYD 50,000.00 - 60,000.00 Monthly
Positions available: 100

Minimal experience: Unspecified
Gender: Indistinct

Aviso - Vacante caducada

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