Customer Associate - Georgetown
Customer Associate - Georgetown
Job Title: | Customer Associate |
Company: | Qualfon Guyana Inc |
Your Application: | You have not applied yet |
Location: | Georgetown, Guyana |
Salary: | GYD 50,000.00 - 60,000.00 Monthly |
Published: | 08/02/2023 |
ID: | 378833299 |
Employer Email: | *********@*******.com (View email) |
Our Qualfon Mission:
Our mission is to be the Best and make each person?s life better to pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.
Further your education and earn a college degree through our Qualfon University scholarship program
FREE access to personal and professional support through the Qualfon care coaches
Company computer provided while working with us
Set work schedules
Medical, dental benefits, vision, and life & accident insurance for full-time employees
Opportunities to earn additional income through incentives
Paid time off
We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
What skills will you need:
1 -2 years of customer service experience, preferred but not required
Proven proficiency with data entry, computer applications, Windows environment, and accessing the internet and e-mail
Excellent verbal and written communication skills. Must have a pleasant speaking voice, good articulation, annunciation, and clear diction.
Strong multi-tasking skills: in this role you will need to actively listen
Must be highly organized and flexible, as well as able to work independently and in a self-directed manner
Actividades a realizar:
What will you be doing:
Respond to customer inquiries via inbound and outbound service; telephone interactions to address a variety of customer inquiries in a consistently polite manner
Processing payments, cancellations, resolving billing issues and inquiries. Handle customer inquiries in a consistently polite, professional, and efficient manner as measured by customer feedback scores
Follow scripting to promote recurring payments and self-service options
Strong capacity to retain information
Aptitude to deliver on all customer requests/concerns with a friendly and professional demeanor.
Enjoy working in a fast-paced and, at times, hectic environment while maintaining a professional attitude
Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
At ease with multi-tasking in several computer applications at once while holding a conversation with a customer
Ofrecemos:
Benefits:
New and improve pay structure with monthly bonus
Shift differentials (morning, mid and evening)
Opportunities to earn more with our Employee Referral Bonus program
Free Transportation for late shifts
Career advancement opportunities in various fields
Yearly merit increase
Health Insurance
Maternal Care
Continuous training and development at all levels
Free accredited higher education programs through Qualfon University
Opportunities to volunteer with your co-workers
Numerous Fun@work clubs
On site non-denominational chapel
Hiring Immediately!
Job Type: Full-time- Hiring Immediately
Salary: $347 GYD
Schedule:
8 hour shifts
5 days a week
Supplemental pay types:
Monthly Bonus pay
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: GYD 50,000.00 - 60,000.00 Monthly
Positions available: 100
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Our Qualfon Mission:
Our mission is to be the Best and make each person?s life better to pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.
Further your education and earn a college degree through our Qualfon University scholarship program
FREE access to personal and professional support through the Qualfon care coaches
Company computer provided while working with us
Set work schedules
Medical, dental benefits, vision, and life & accident insurance for full-time employees
Opportunities to earn additional income through incentives
Paid time off
We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
What skills will you need:
1 -2 years of customer service experience, preferred but not required
Proven proficiency with data entry, computer applications, Windows environment, and accessing the internet and e-mail
Excellent verbal and written communication skills. Must have a pleasant speaking voice, good articulation, annunciation, and clear diction.
Strong multi-tasking skills: in this role you will need to actively listen
Must be highly organized and flexible, as well as able to work independently and in a self-directed manner
Actividades a realizar:
What will you be doing:
Respond to customer inquiries via inbound and outbound service; telephone interactions to address a variety of customer inquiries in a consistently polite manner
Processing payments, cancellations, resolving billing issues and inquiries. Handle customer inquiries in a consistently polite, professional, and efficient manner as measured by customer
Follow scripting to promote recurring payments and self-service options
Strong capacity to retain information
Aptitude to deliver on all customer requests/concerns with a friendly and professional demeanor.
Enjoy working in a fast-paced and, at times, hectic environment while maintaining a professional attitude
Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
At ease with multi-tasking in several computer applications at once while holding a conversation with a customer
Ofrecemos:
Benefits:
New and improve pay structure with monthly bonus
Shift differentials (morning, mid and evening)
Opportunities to earn more with our Employee Referral Bonus program
Free Transportation for late shifts
Career advancement opportunities in various fields
Yearly merit increase
Health Insurance
Maternal Care
Continuous training and development at all levels
Free accredited higher education programs through Qualfon University
Opportunities to volunteer with your co-workers
Numerous Fun@work clubs
On site non-denominational chapel
Hiring Immediately!
Job Type: Full-time- Hiring Immediately
Salary: $347 GYD
Schedule:
8 hour shifts
5 days a week
Supplemental pay types:
Monthly Bonus pay
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: GYD 50,000.00 - 60,000.00 Monthly
Positions available: 100
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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